I'm a Research Scientist at MedStar Health Research Institute, in the National Center for Human Factors in Healthcare in Washington, DC. I'm also an Affiliated Research Scientist at the Regenstrief Institute in Indianapolis, Indiana. I completed my PhD in Health Policy & Management in 2020 from the Richard M. Fairbanks School of Public Health at Indiana University, followed by a two-year postdoctoral fellowship in health services research at the University of Pennsylvania Perelman School of Medicine and Leonard Davis Institute of Health Economics.
My research sits at the intersection of health care management, health services research, and health informatics. I study the role of health information technology in support of delivery and payment reform efforts; the impact of regulations on health IT innovation, adoption, and use; and specialize in the use of system-generated log data to increase our understanding of health IT's impact on care quality. My current research focuses on sources of IT-based burden and organizational strategies to reduce that burden. My work has been published in peer-reviewed journals including Health Affairs, Annals of Internal Medicine, the American Journal of Managed Care, the Journal of General Internal Medicine, and the Journal of the American Medical Informatics Association.